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Returns And Refunds

We regret that we cannot issue refunds or accept returns of prescription products due to regulations prohibiting their reuse or resale; therefore, all sales are final. However, if you believe an error has occurred in the filling of your prescription, please contact us promptly for resolution.

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Prescription products require an online evaluation by a licensed medical provider. Medications are prescribed by licensed clinicians as part of the YupMD program. Actual product packaging may vary. The FDA does not review compounded medications for safety or effectiveness. For prescription items, YupMD will arrange a consultation with a qualified healthcare provider. If approved, prescriptions will be filled by one of our partner pharmacies.

Note: These statements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.